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Information to Quote

Ekala Booking and Payment Options

What Ekala needs before quoting accurately, including dates, collection points, flights, guest details, special requirements and payment options.

Aerial view of a dense cityscape with many tall buildings. One building stands out with a large South African flag mural. Streets, cars, and a mix of old and modern architecture are visible, giving the area an urban, vibrant feel.
Split image: Left, black-and-white photo of miners underground, bodies dirty, appearing to mine with hands or simple tools. Right, miners work in a narrow, sloped shaft with wooden supports; a person in lighter clothes observes, showing harsh mining conditions.
Clear datesEkala needs accurate dates and timing before a quote has value.
Start and end pointsCollection and drop-off points must be clear, including hotels, addresses, stations or airports.
Flight detailsFlight numbers, scheduled landing and departure times are needed where relevant.
Guest numbersGroup size, room needs and ages of children affect planning.
Special requirementsDietary, allergy, medical, mobility and other requirements must be supplied early.
PrivacyEkala does not ask for passport, ID or credit card details during quoting.
Email preferredEmail creates a clear written record of details and avoids misunderstanding.
Payment optionsCredit card and bank transfer options are handled with privacy and security in mind.

Why accurate details matter

A tall quiver tree with smooth, forked pale trunks stands in a rocky, arid garden filled with succulents and aloe plants. Perfect for tours led by a safari specialist, the sunlit, rugged hills make an ideal backdrop under a clear sky.

A quote with wrong details has little value

Ekala structures private tours, safaris, accommodation and logistics around the actual details supplied. A price or itinerary cannot be reliable if dates, times, collection points or requirements are uncertain.

The purpose of gathering these details is to advise and quote correctly, not to collect unnecessary personal information.

Information needed

Aerial view of a dense cityscape with many tall buildings. One building stands out with a large South African flag mural. Streets, cars, and a mix of old and modern architecture are visible, giving the area an urban, vibrant feel.

Essential details for a quote

  • Proposed dates and any fixed timing.
  • Number of guests and ages of children where relevant.
  • Collection point and drop-off point for each day or package.
  • Hotel name and address, private address, airport, station or lodge details.
  • Flight numbers, scheduled landing times and departure times where relevant.
  • Tour interests, must-see items and anything that should be avoided.
  • Dietary requirements, allergies, medical issues, mobility limitations and special requirements.
  • Any other information needed to structure the quote honestly and safely.

Privacy and personal information

A well-lit cave interior with rugged, textured stone walls and formations. Tours led by a professional safari specialist guide visitors along pathways with railings, illuminating the cavern’s natural features and rocky surfaces.

Personal information

Ekala takes privacy seriously. During the quoting process Ekala does not ask for passport numbers, ID numbers, credit card details or unnecessary special personal information.

Health, dietary, allergy, mobility or special-requirement information may be needed only where it affects the ability to structure or supply the tour, safari, accommodation or transfer properly.

Where third-party suppliers must be booked, limited names or dates may need to be supplied to those suppliers. Ekala does not pass on unnecessary personal information.

Communication and booking stage

A well-lit cave interior with rugged, textured stone walls and formations. Tours led by a professional safari specialist guide visitors along pathways with railings, illuminating the cavern’s natural features and rocky surfaces.

Email is the preferred method

Email is preferred because details can be checked accurately. Phone discussions often lead to missed addresses, flight numbers, dates or special requirements. Written details protect both the guest and Ekala.

Once a quote is accepted and the payment amount is agreed, Ekala will advise the correct payment process and any remaining documents required before the booking can be confirmed.

Payment options

A well-lit cave interior with rugged, textured stone walls and formations. Tours led by a professional safari specialist guide visitors along pathways with railings, illuminating the cavern’s natural features and rocky surfaces.

Credit card

Ekala uses a secure third-party payment link, normally MobiPaid, for credit card payments. The guest follows the link directly and Ekala does not receive the credit card details.

Bank transfer

For bank transfer, Ekala supplies banking details and credits the actual South African Rand amount received to the booking. International transfers can take time and are not suitable for very last-minute bookings.

Related documents

Three round, dome-shaped huts with patterned brown walls and traditional African motifs stand among trees and greenery. A professional tours safari specialist could guide you along the dirt path past tribal shield pillars, grass, and a wooden bench under a large tree.

Before booking can be confirmed

Depending on the tour or package, guests or agents may need to read and accept the Terms & Conditions, Risk Disclosure Summary, indemnity documentation and any special supplier requirements before the booking is confirmed.

This is especially important where the booking includes third-party suppliers, safari areas, mining or underground tours, accommodation, children, mobility concerns or special requirements.

Before we quote or confirm

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Information needed before quoting

Please email dates, number of guests, collection point, drop-off point, flight details where relevant, tour interests, dietary needs, allergies, medical or mobility concerns and any special requirements.

Related Ekala pages

Information Required to Quote

Terms and Conditions

Risk Disclosure Summary

Contact Ekala

Best for

Anyone asking Ekala for a quote.

Important

Supply accurate start and end points, flights and requirements.

Planning

Email details before expecting a reliable price or itinerary.

Request a tailored itinerary

Email the details needed to quote properly, and we will advise what is realistic before a booking is confirmed.

Request a tailored itineraryInformation required to quoteTerms and riskPrivate tours

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